General terms & conditions fo use
These general terms and confitions of use are up to date from May 18th 2017
Following general terms & conditons of use (hereinafter general terms and conditions of use) cover to govern the conditions in which services are provided on the Company applications (hereinafter « Applications ») are provided to every users (hereinafter « User ») on those website, Internet mobile sites and also on stores as « Google Play » or « Apple Store » (hereinafter « Sites »), those services allows depending on the offer provided on the application, to access at some games and entertainment and to associated services provided bu the company (hereinafter « Prizee ») on their device present or futur, connected on the network (computer, smartphone, connected tv ..)allow the access to the service (hereinafter « device »).
Use of the application of any kind, involve the full agreement of these Terms and conditions.
Applications, web site and internet mobile sites (excluding stores "Google Play" or "Apple Store") are edited by Digital Virgo Entertainment company, SAS, with a capital of 496040 euros, register in the Aix en Provence Trade and companies, register under nulmber B 430 325 811/ n° Intre-European VAT FR 80 430 325 811 whose head office is situated at 350 rue Denis Papin - parc de la Duranne - Domaine de Tourillon - 13100 Aix en Provence - France (Hereafter the "company")
If you have any questions or require additional ionformation about these terms & conditions or about the application, please contact our customer service :
By letter : Service Client PRIZEE – Libre Réponse 94119 - 13629 Aix en Provence 1 –France (does not require an obliteration)
By email on the website on the link "contact" at the bottom of every pages of the website or sending an email at the following email adress : Customer@prizee.com
By Phone : 09 70 34 03 51 (Price of a local call)
Access to the service
This service provided by the Company is available to the user for free
User who want to access to this service need to go to the website or the application and will have to follow the given instructions.
The access to the service is direct, subject however on a functionning internet network and user device.
In case of connection issue, the company cannot be held responsible, the company doen't held the internet network and the use of the user device.
Ø Account creation
User is solely responsible of his login, password and pseudo. As such he commit to not use a login, pseudo out of the low or with an an insulting meaning, racist, hateful, pedophile or sexual.
User choose the game he want on the application after he has connect with his login and passeword.
Password is sent by email at the choosen adress at account creation in case of forgotten password.
Ø Access to the service
Access is made by electronic way or by internet network provided by telecommunications opperator.
User access directly on the device choosen, access is made directly in case of good functioning of internet network and user device connected to internet.
Ø Multi Device access
Users subscribed at the service on the application, the website or mobile website are able to access to the games on all kind devices (Application, Mobile Website, Website).
It's understood that these games are different according to the device. Furthermore, the user undertake to comply with the provisions of each kind of device.
Ø Content of the service
The Application provide games and entertainment to users. The application offer several types of games from reflexion to skills ability, speed and knowledge of the users. All the games are define on the application.
The User acknowledges that the number of game can be change by the Company.
Users that have download the application are able to play to all this games in a limits of 10 lifes, according that for playing 1 plays of a game users will use 1 life.
After using their 10 lifes, users will have two options : wait fifteen 15 minuts to get new lifes or watch a video advertisement to be able to continue to play.
Ø Fidelity program access
Every game played and win give a number of Bubz and zeep their are distributed according to the stars of the users and to the difficulty of the level played.
Bubz and Zeep permits users to participate to draws.
Bubz and Zeep doesn't have any monetary value and can't be sold, exchanged or transfered to anybodyLes Zeep . Bubz can't be exchanged by zeep and the other way round.
IF they wish too, users can use their Bubz and Zeep in order to participate and try to win draws, these draws allow them to win products or services. These products or services can be different between each support (Application, Website and mobile website)
User can choose to participate to the draw he want by selecting the a draw he is able to access according to his account bubz amount. In order to participate to a draw the user will have to dispose of the needed amount of Bubz according to the bubz value of the gift.
Then, the user can buy zeeps on the draw if he have participate to it.
Relative rules to get product or services :
- Duration of the draw of the product or service concerned.
- number of products or services available
- minimum Bubz amout user need to have on his account in order to participate and buy multiplier with zeep
When the user participate to a draw his bubz amount is directly debit from his account amount of Bubz by the price of the choosen draw. This amount will be credit back if the user doesn't win the draw.
When the user is registered as a partipant, he can use his zeep to buy multipliers in a range or price define by product by the Company. After validate his multipliers user is able to increase it in the limit of 10 multipliers maximum.
Zeep used to buy multipliers of chance are debits immédiatly of user account amout of zeep. It's impossible to quit a current participation to a draw.
It's forbidden to participate several times to a draw in any way (multi-account ...)
At the end of a draw, the user that has won the product or service will lose is bubz and zeep amount.
Users are limited to 1 draw win by month.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site and/or the Application. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Application (in the event the Terminal falls by playing with the Application, for example); similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user. The use of the Application is not recommended to Users subject to these diseases.
Neither the Company nor any third party involved in the creation of the Application or Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Application or Site, or any other site linked by a hyperlink, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Applications that it produces itself, as well as Applications licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Applications or on the Sites, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks in these Applications or on these Sites shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Applications or on the Sites, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.
Right of access to personal data files
The User is solely responsible for the data he/she provides.
In accordance with the French Data Protection Act, Act no. 78-17 of 6 January 1978, the User is hereby informed that the information provided in connection with the Service is necessary to use the Service. Such information enables the Company inter alia to manage provision of the Service and the customer relationship.
Such information is intended solely for, firstly, the Company and its contractual partners for the requirements of providing the Service and, secondly, its service providers.
Some of these recipients are located outside the European Union, specifically in Mauritius and Morocco. These recipients will receive inter alia the following data: the first name, surname and address of prospective users and/or Users; the telephone number of prospective users and/or Users (including user names); the e-mail address of prospective users and/or Users; the identity of prospective users and/or Users; invoices of electronic communications operators (mobile telephone, landlines and internet access providers); and copies of identity documents, if applicable.
This data is transferred to recipients located outside the European Union for the purpose of managing (i) the provision of the Services and (ii) the customer relationship.
The Company reports data transfers outside the European Union to the French National Data Protection Authority (CNIL), and such data transfers are governed by the standard contractual clauses approved by the European Commission.
In accordance with Articles 38, 39 and 40 of the French Data Protection Act, Act no. 78-17 of 6 January 1978, as amended by the Act of 6 August 2004, Users have the right to oppose the use of, and to access, correct and delete, any personal data about them that the Company obtains during their use of the Service. Users may exercise this right by sending an e-mail to the address specified on the Site from which the Application was downloaded or to the address specified on the relevant Site, or by writing to the following postal address: Service Client, Libre Réponse 94119, 13629 Aix-en-Provence 1, [France].
The User is hereby informed that by entering his/her telephone number and/or e-mail address, he/she authorises the Company to send him/her offers for products and services it markets on its own behalf or through partner publishers.
To unsubscribe from the special offers of the Company and its partners (received inter alia by e-mail), the User may write to the e-mail address above or click on the unsubscription link in the newsletter.
In addition, if the User does not wish to receive offers from the Company about its products and/or services, he/she may send the keyword ‘STOP’ to the short number specified in the advertising.
The personal data described above is reported to the French National Data Protection Authority under numbers 1627091v0, 1625178 v0 and 6534.
Cookies are data files sent to a web browser and stored on the computer’s hard drive. They do not allow internet users who visit the Sites to be identified directly. However, they record information about the computer’s navigation on the Sites (pages visited, date and time of the visit, etc.), which the Sites can read during subsequent visits. The computer stores an identification code in the cookie. The cookie only stores the identification code in its memory, and no other personal information about the User.
Data collected using cookies enable inter alia improvement of the quality of the Sites to make them more attractive or functional and to facilitate navigation thereon. More specifically, localisation data collected using cookies enables personalised Services to be provided.
The length of time during which this information is stored on the
User’s computer depends on the Site(s) visited. After a cookie has been
stored on his/her computer, the User may receive, or see displayed,
advertising for products and services offered by the Company, its
partners or subsidiaries of the Digital Virgo Group. Such advertising is
broadcast under the sole responsibility of the relevant partners or
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her computer by configuring his/her web browser to inform him/her when cookies are sent to his/her computer. For example:
For Mozilla Firefox:
For Microsoft Internet Explorer:
For Opera 6.0 and higher:
If the User uses another web browser, he/she should review the software’s options for disabling cookies. In general, cookies can be disabled in the ‘Options’ menu of the software. For additional information, the User should study the assistance provided with his/her web browser.
However, if cookies are disabled, the User may no longer be able to (i) access certain areas of the Site or (ii) use certain Services. In addition, our partner’s cookies may be placed on the Site.
The User also acknowledges that during navigation of the mobile internet, certain mobile websites may store cookies on his/her mobile terminal. Similarly to the Sites, these cookies store information about the User’s navigation. The length of time during which this information is stored in the User’s mobile terminal depends on the mobile website visited. After a cookie has been stored on his/her mobile terminal, the User may receive, or see displayed, advertising for products and services offered by the Company. Such advertising is broadcast under the sole responsibility of the relevant partners or advertising agencies.
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her mobile terminal by configuring said mobile terminal appropriately. To do so, the User should go to his/her mobile terminal’s menu, tap the ‘Settings’ function and then delete cookies. This procedure is specific to each mobile terminal model.
Claims made by the User against the Company may only concern events within the twelve months prior to the date said claims are received. Claims must be made in writing and sent:
– by post to the following address:
Service Client, Libre Réponse 94119, 13629 Aix-en-Provence 1, France (no postage necessary)
– or by e-mail to the address provided on the relevant Site.
The Company shall not be required to consider claims sent to it by any other means.
To be valid, claims shall include at least the following information:
– the User’s complete contact details (first name and surname, postal address, e-mail address);
– the name of the Application downloaded and the Site from which the Application was downloaded;
– the nature of the claim;
– the User’s telephone number as entered into the Site or Application.
These General Terms and Conditions shall be governed by French law.
In the event of a dispute with respect to the interpretation, performance and/or validity of these General Terms and Conditions that cannot be resolved amicably, the legal principles concerning jurisdiction shall apply.